Skip to content

Supplier Performance

Delivery is measured against the contract. Billing is not.

The invoice is checked against the purchase order, and the purchase order was only ever a simplified copy of the contract.

Learn more

The Gap

A supplier can score green for years while invoicing above the contracted rate.

  1. terms-matched

    Rate drift

    Contracted pricing moves over time without formal approval.

  2. threshold-tracked

    Missed discounts

    Volume rebates and tiered thresholds are not applied.

  3. credit-identified

    Variable clause errors

    Surcharges and variable line items are calculated on the wrong basis.

  4. findings-queued

    Payment term misalignment

    Suppliers are paid faster than the contract requires, or the same work is charged twice and charged beyond what was done.

The Output

Your suppliers ranked by how accurately they bill you.

  • Supplier billing accuracy

    Digital Mirror ranks every supplier by how often their invoices depart from the terms in their own contract, in what way, and what the difference is worth.

  • Updated with every invoice

    The ranking updates as invoices arrive, so a supplier that starts drifting shows up in the period it starts. An audit would find the same drift eighteen months later, once the money has gone.

  • Cross Invoice Verification — from the invoices alone

    Establishes whether a charge has been billed twice, and whether a rate has moved without explanation.

  • Invoice-to-Contract Verification — invoice and contract, side by side

    Every finding points at the clause or line it came from, so a conversation with a supplier starts from evidence.

Proof

Findings from customer data.

3×

The cost on the order of 50 basis points against $100 million of spend for a construction company.

rebate triggered
99% Uptime SLA
Approval req.
$95K Capital Expenditure
System update
24h Maintenance Window
Feedback
4.7 / 5 Satisfaction Score

Who its for

How each stakeholder benefits.

  • CFO and finance leaders

    Protect margin from overbilling, improve controls over supplier spend, strengthen working capital discipline.

  • Chief procurement officers

    Ensure negotiated terms are honored, prove realized value from sourcing events, increase supplier accountability.

  • Operations and supply chain leaders

    Evaluate suppliers on more than delivery, reduce commercial disputes, improve supplier governance.

  • Supplier performance leaders

    Add financial accuracy to supplier scorecards, bring fact-based findings into quarterly reviews, strengthen corrective action discussions.

Start with a defined set of invoices.

Pick a category or a group of suppliers where there could be risk, run a defined population of invoices through, and let the result decide what happens next. The work starts with invoices already flowing through the business, so your findings emerge in days, with no integration required and no need for a transformation program.

Book a demo

From the team that created contract analytics at Seal Software